FREE Learn Direct Courses
Prior to starting on a Gravitas Training Programme or after completing the programme you will need to consider if you have any gaps in your knowledge & 'skills set' around any of the core skills required for all professional roles including housing roles. The core skills are outlined below:
Literacy: Write a Formal Letter / Respond to Correspondence including Complaints, MP and Councillor Letters / Grammar, Punctuation & Structure
Numeracy: Addition / Subtraction / Multiplication / Division / Percentages / Decimals / Fractions / Accurately Analysing Data
IT Skills: Word / Excel / Power Point / Access / Internet Research / Email / Speed Techniques / ECDL Courses
Customer Service Skills: Written & Verbal Communication / Dealing with Difficult Customers / High Volumes of Customers / Customer Care NVQ's
Gravitas has formed a partnership with a Learn Direct course provider called Best IT Training. The Learn Direct courses will help supplement and enhance the outcomes from the housing management courses and improve your overall job prospects.
| FREE Learn Direct Courses (NVQ's, Microsoft Office & City & Guilds): Literacy Numeracy IT Skills Customer Service Skills |
FREE Courses Eligibility for the FREE Learn Direct Courses, or for those seeking discounted course fees, will need to demonstrate ONE of the following:
The courses can be completed from home if you have broadband access |
Contact or visit Best IT using the details below and making sure you state that you have been referred from Gravitas Training.
| Whitechapel Technology Centre Suite 1.24 & 3.21 65 Whitechapel Road London E1 1DW |
Best IT Training 0207 377 1072 best@weareonline.co.uk www.weareonline.co.uk |