Social Housing and Public Sector Job Ready Programme

FREE Learn Direct Courses

Prior to starting on a Gravitas Training Programme or after completing the programme you will need to consider if you have any gaps in your knowledge & 'skills set' around any of the core skills required for all professional roles including housing roles. The core skills are outlined below:

Literacy: Write a Formal Letter / Respond to Correspondence including Complaints, MP and Councillor Letters / Grammar, Punctuation & Structure
Numeracy: Addition / Subtraction / Multiplication / Division / Percentages / Decimals / Fractions / Accurately Analysing Data
IT Skills: Word / Excel / Power Point / Access / Internet Research / Email / Speed Techniques / ECDL Courses
Customer Service Skills: Written & Verbal Communication / Dealing with Difficult Customers / High Volumes of Customers / Customer Care NVQ's

Gravitas has formed a partnership with a Learn Direct course provider called Best IT Training. The Learn Direct courses will help supplement and enhance the outcomes from the housing management courses and improve your overall job prospects.

FREE Learn Direct Courses
(NVQ's, Microsoft Office & City & Guilds):

IT Skills
Customer Service Skills
FREE Courses
Eligibility for the FREE Learn Direct Courses, or for those seeking discounted course fees, will need to demonstrate ONE of the following:
  • Job Seekers Allowance
  • Income Support
  • Earn Less than £15,000 per year
  • NOTE - you do not have to attend a housing course to be eligible for the FREE courses

The courses can be completed from home if you have broadband access

Contact or visit Best IT using the details below and making sure you state that you have been referred from Gravitas Training.

Whitechapel Technology Centre
Suite 1.24 & 3.21
65 Whitechapel Road
London E1 1DW
Best IT Training
0207 377 1072